Privacy Policy

Cookies and What Happens If You Turn Them Off

This site uses cookies to remember your session preferences and to help us improve performance through analytics. These cookies do not store personal information such as your name or bank details. If you disable cookies in your browser, you may still access the lobby, but some features such as language selection or login persistence may not work as smoothly. You will not lose access to the site.

How to Request a Copy or Deletion of Your Data

If you would like a copy of the personal data we hold about you, or if you wish to request its deletion, please use the contact page on this site. We will respond within the time frames required by Malaysian law. Your request must clearly state what you are asking for. We will verify your identity before processing any request. There is no charge for making a data access or deletion request.

What We Collect and When

When you use the contact form on this site, you submit your name, email address and any message you write. This information is sent directly to us so we can reply to your enquiry. Our web server also automatically records your IP address, browser type and the pages you view. This log data is collected every time you visit any page on the platform.

Who Data Is Shared With

We share anonymised data with analytics providers and our hosting provider, who act only on our instructions. They are contractually bound to protect your data and not use it for their own purposes. Your personal data is never sold, rented or traded to third parties. We do not share your contact form submissions or server logs with advertisers or any other external party.

How Long Records Are Kept

Contact form submissions are kept for as long as necessary to resolve your enquiry, and then deleted within a reasonable period. Server logs are retained for a limited time for security analysis. When the data is no longer needed for the purpose for which it was collected, it is securely deleted. We do not hold personal data indefinitely.

Why Each Type of Data Is Held

Contact form submissions are held only to respond to your question or request. We do not use this data for marketing unless you have given separate consent. Server log data is held to help us maintain the site’s security, diagnose technical issues and understand general traffic patterns. It is not used to identify individual visitors.

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